plusace24 believes that gaming should always be fun, safe, and within your control. We provide every Filipino player with the tools, information, and support needed to keep gambling a healthy form of entertainment — never a source of stress or harm.
Six pillars that define how plusace24 protects every player on our platform — from Manila to Cebu, Davao to Quezon City.
plusace24 enforces a minimum age of 21 years for all players, consistent with Philippine gaming law. Every new account undergoes KYC age verification before any real-money play is permitted. No exceptions.
Set your own daily, weekly, or monthly deposit limits directly from your plusace24 account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period.
Configure session reminders that alert you after a set period of play. You can also set automatic logout timers so the platform logs you out after your chosen session duration — keeping play time in check.
Request a temporary pause (1 week to 6 months) or a permanent self-exclusion from plusace24 at any time. Self-exclusion is processed within 24 hours and cannot be reversed during the exclusion period.
Enable periodic pop-up notifications during your gaming session that display your total time played, net win or loss position, and a prompt to continue or stop. A small nudge that makes a big difference.
Our responsible gaming support team is available around the clock. Whether you need help setting limits, requesting self-exclusion, or just want to talk to someone, plusace24 support is always here for you.
Take a moment to honestly reflect on these questions. If you answer "yes" to two or more, it may be time to use plusace24's responsible gaming tools or seek professional support.
Do you find yourself spending more money on gambling than you originally planned, even when you set a budget beforehand?
Have you ever borrowed money, sold belongings, or used bill money to fund your gambling activity?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you lied to family members, friends, or colleagues about how much time or money you spend gambling?
Do you find yourself chasing losses — continuing to gamble in an attempt to win back money you have already lost?
Has gambling negatively affected your work, studies, relationships, or mental health in the past 12 months?
plusace24 encourages all Filipino players to adopt these habits for a safer, more enjoyable gaming experience.
All tools are available directly from your plusace24 account dashboard. No need to contact support to activate limits — you are in full control.
Set a maximum amount you can deposit per day, week, or month. Limits apply across all payment methods including GCash and PayMaya. Lowering a limit takes effect immediately; increasing requires a 7-day waiting period to prevent impulsive decisions.
Define the maximum duration of a single gaming session. When your limit is reached, plusace24 will display a reality check notification and, if you choose, automatically log you out. You can set limits from 30 minutes up to 8 hours per session.
Take a short break from plusace24 without committing to full self-exclusion. Choose a cooling-off period of 24 hours, 3 days, 7 days, or 30 days. During this time, your account is suspended and you cannot log in or make deposits.
Request a temporary (1 week to 6 months) or permanent self-exclusion from plusace24. Once activated, your account is immediately suspended, all marketing communications are stopped, and you cannot create a new account during the exclusion period.
Visit the plusace24 Login page and sign in using your registered email and password. Make sure you are on the official plusace24.asia website.
Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab within your account settings. All available tools — deposit limits, session limits, cooling-off, and self-exclusion — are listed here.
Choose the tool you want to activate, enter your preferred values, and confirm. Protective limits (lowering deposits, activating exclusion) take effect immediately with no delay.
If you need help activating any tool, or if you want to request permanent self-exclusion, our responsible gaming support team is available 24/7 via live chat or email at [email protected].
The minimum legal age to gamble in the Philippines is 21 years old. plusace24 takes this requirement seriously and enforces it through multiple layers of verification. We have zero tolerance for underage gambling on our platform.
If you suspect that a minor has accessed or registered on plusace24, please contact our support team immediately at [email protected]. We will investigate and take action within 24 hours.
Every new plusace24 account must submit a valid Philippine government-issued ID — PhilSys, passport, driver's license, or UMID — before real-money play is enabled. Date of birth is verified against the ID.
Our registration system automatically flags accounts where the declared date of birth indicates the user is under 21. These accounts are placed on hold pending manual review before any access is granted.
plusace24 supports two-factor authentication (2FA) and strong password requirements to prevent unauthorised access to your account by minors or other third parties in your household.
Any confirmed case of underage gambling on plusace24 is reported to PAGCOR as required by our licensing conditions. We cooperate fully with regulatory investigations related to player protection.
You are never alone. These organisations and resources are available to Filipino players who need help with problem gambling. All services listed are free and confidential.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme for all licensed online gaming platforms in the Philippines. PAGCOR's player protection resources include counselling referrals and a national self-exclusion registry for problem gamblers.
The NCMH in Mandaluyong City provides mental health services including counselling for behavioural addictions such as problem gambling. Filipino players in Metro Manila and nearby provinces can access in-person and telehealth services through the NCMH.
Our dedicated responsible gaming support team is available 24 hours a day, 7 days a week. Whether you need help setting limits, want to discuss self-exclusion, or just need someone to talk to about your gaming habits, we are here. Contact us at [email protected].
plusace24 is here for the fun — the bingo thrills, the slot spins, the live casino action. Play within your means, use our safety tools, and keep gaming the enjoyable experience it's meant to be.
⚠️ 21+ only. Gambling can be addictive. If you need help, contact our support team or visit our Responsible Gaming page for tools and resources.